Thousands of Verizon customers across the United States now have the opportunity to benefit from a class action settlement worth up to $100 million. This settlement addresses claims regarding unintentional administrative fees and billing surcharges that Verizon charged to postpaid wireless customers over several years. For many, this settlement represents an important chance to recover money that was unknowingly paid.
Table of Contents
Overview
| Settlement Feature | Details |
|---|---|
| Eligible Customers | Verizon postpaid wireless users between Jan 1, 2016, and Nov 8, 2023, charged administrative or billing fees |
| Settlement Total | $30 million to $100 million |
| Individual Payment Amount | Approximately $15 to $100 per valid claim |
| Claim Submission Deadline | July 5, 2025 |
| Deadline to Opt-Out or Object | July 5, 2025 |
| Final Approval Hearing | October 20, 2025 |
Eligibility Criteria
Eligibility for the settlement applies to customers who meet the following conditions:
- Had a postpaid Verizon wireless plan during the specified period.
- Were charged any administrative fee or billing surcharge.
- Received a settlement notice via mail or email.
- Submit a valid claim form before the July 5, 2025 deadline.
Customers do not need to prove payment of the fees themselves. Verizon’s internal records will automatically verify eligibility, including any use of bundled deals.
Claim Amounts
The settlement amount paid to each eligible customer depends on the total number of valid claims submitted. Based on current estimates:
- Individual payouts range from $15 to $100.
- The more claims submitted, the smaller the individual share may become.
- Settlement funds are intended as a financial relief measure for customers who may have overpaid on their bills over the years.
This money can help offset monthly phone bills, service fees, or minor household expenses.
Important Deadlines
Meeting deadlines is crucial to ensure receipt of settlement payments:
- Claim Form Submission: July 5, 2025
- Opt-Out or Objection Deadline: July 5, 2025
- Final Approval Hearing: October 20, 2025
Failure to act before the deadline may result in ineligibility for the settlement.
How to File a Claim
Eligible customers have two options to submit their claims:
- Online Submission – Visit the official settlement website and fill out the online form.
- Mail Submission – Download and complete the claim form, then mail it to the address provided in the settlement notice.
The claim form requires:
- Notice ID number (provided in your settlement communication)
- Personal contact details: name, address, email, and phone number
For full instructions and to submit a claim online, visit the official settlement website: Verizon Administrative Fee Settlement
Why Verizon Agreed to the Settlement
The lawsuit alleged that Verizon did not clearly disclose administrative fees, causing customers to pay more than advertised.
- Verizon did not admit wrongdoing.
- The company agreed to settle to avoid prolonged litigation and high court costs.
- Importantly, no changes to billing practices are required, meaning standard charges will continue in the future.
Customer Awareness and Guidance
Customers should regularly check emails and physical mail for official settlement communications.
- Submit claims early to guarantee a share of the settlement.
- Verify all details, including banking information, to prevent payment delays.
- Avoid unverified sources and social media posts to prevent scams or misinformation.
Broader Implications of the Settlement
This settlement highlights several important consumer rights issues:
- Financial relief for affected customers ensures small recoveries for past overcharges.
- Corporate accountability demonstrates that even large corporations must address allegations through the legal system.
- Awareness and vigilance empower consumers to monitor bills and identify unintentional charges.
Steps for a Smooth Claim Process
To ensure successful claim submission:
- Verify receipt of the settlement notice.
- Complete and submit the claim form online or by mail before July 5, 2025.
- Monitor official communications for any updates regarding final approval or payment processing.
- Keep personal records up-to-date, including email addresses and contact numbers.
FAQs
Q:- Who is eligible for the Verizon settlement?
A = Verizon customers with postpaid wireless plans from Jan 1, 2016, to Nov 8, 2023, who were charged administrative or billing fees.
Q:- How much money can I receive?
A = Payments range from approximately $15 to $100, depending on the number of valid claims filed.
Q:- How do I file a claim?
A = Submit online via the official settlement website or mail the claim form using your notice ID.
